IT AMC Standard

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Looking to get the stress of regular IT maintenance within your office, off your head? Powerlink ITSS can provide you an affordable Basic Annual IT Maintenance Contract (AMC), to keep your IT infrastructure up and running without flaws. We offer unique IT maintenance contracts that can save you the time, manpower and skill sets needed for the smooth functioning of your organization!

Why Opt for an Annual Maintenance Contract (AMC)?

  • Offers a well maintained IT infrastructure to keep your business up and running at a good pace.
  • Makes use of the right software and technology to provide the right IT infrastructure solutions, in a more cost effective and timely manner.
  • Allows you to focus more on your business and the growth of the organization.

Why Choose Our Basic AMC package?

  • 8×5 server & peripheral monitoring, and workstation monitoring
  • Quick responses and solutions
  • Remote helpdesk services
  • Limited onsite visits to tackle the IT issues
  • Well managed & secure data
  • Preventive maintenance and periodic IT assessments, apart from the scheduled maintenance at affordable costs
  • 8×5 network monitoring and reporting
  • Monthly reports & executive dashboard summary

Do contact us for further details.

An Annual Maintenance Contract (AMC) for IT equipment is a standard offering that is available to businesses to ensure the smooth functioning of their IT infrastructure. The AMC covers the maintenance of hardware, software, and networks, as well as routine checks and updates. It is a cost-effective way to keep your IT infrastructure in excellent condition and avoid costly repairs and downtime.

What is included in an AMC for IT Equipment?

An Annual Maintenance Contract typically covers the following services:

Hardware maintenance: This includes the repair and replacement of faulty hardware components, such as hard disks, motherboards, and power supplies.

Software maintenance: This includes updates, patches, and bug fixes for the operating system and other software programs.

Network maintenance: This includes regular monitoring and maintenance of the network infrastructure to ensure that it is running optimally.

Routine checks and updates: This includes regular check-ups and updates to ensure that the IT infrastructure is up-to-date and performing optimally.

On-site support: This includes on-site support in case of hardware or software failures that require a technician to be physically present.

What are the benefits of an AMC for IT Equipment?

Cost savings: An AMC is a cost-effective way to maintain your IT infrastructure as it covers all the maintenance services required for a fixed annual fee.

Downtime reduction: Regular maintenance and updates ensure that the IT infrastructure is running optimally, reducing the risk of downtime due to hardware or software failures.

Expert support: An AMC ensures that your IT infrastructure is maintained by qualified and experienced technicians who can quickly diagnose and fix any issues.

Increased productivity: With a well-maintained IT infrastructure, employees can work efficiently and productively without interruptions or delays.

Priority service: In case of a breakdown or failure, AMC customers typically receive priority service over non-contract customers.